GENERAL

Welcome to the Elys website terms and conditions for use. These terms and conditions apply to the use of this Website and by accessing this Website you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions you may not use or access this website.

If you have any questions relating to these terms and conditions please contact us by e-mail, or call us on 020 8946 9191 between 9am and 5.30pm, Monday to Friday. Calls will be charged at your standard rate.

DEFINITIONS

“Conditions” means these terms and conditions and the Special Conditions; “Product” means a product displayed for sale on the Website; “Product Description” means that part of the Website where certain terms and conditions in respect of the individual Product are provided; “Special Conditions” means the terms and conditions in the Product Description; “Users” means the users of the Website collectively; “Personal Information” means the details provided by you on registration; “We/us” means Elys; “Website” means the website located at www.Elyswimbledon.co.uk or any subsequent URL which may replace it; “Cookies” means small text files which our Website places on your computer’s hard drive to store information about your online session and to identify your computer; “United Kingdom” means England, Wales, Scotland, Northern Ireland and the Channel Islands and “You” means a user of this Website.

USE OF THE WEBSITE

Access

You are provided with access to this Website in accordance with these Conditions.

Registration

You warrant that: The Personal Information which you are required to provide when you register as a customer is true, accurate, current and complete in all respects; and you will notify us immediately of any changes to the Personal Information by contacting us by e-mail, or by calling us on 020 8739 0503 between 9am and 5.30pm, Monday to Friday. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

Indemnity

You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your account and/or your Personal Information.

Our rights

We reserve the right to:

– modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or

– change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.

Third party links

To provide increased value to our Users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

PRIVACY

We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation from time to time in place.

When you register with this Website, we will ask you to input and will collect Personal Information from you such as your user name, e-mail address and a password. We may also collect, and our third party providers of advertisements and content may collect, information about where you are on the internet (eg the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website (“User Information”). We may collect this information even if you do not register with us.

You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service.

We confirm that any Personal Information which you provide to us (or which is available on public registers) and any User Information from which we can identify you, is held in accordance with the registration we have with the Data Commissioner’s Office. We use your information only for the following purposes:

– For statistical or survey purposes to improve this Website and its services to you;

– To serve website content and advertisements to you;

– To administer this website;

– If you consent, to notify you of products or special offers that may be of interest to you.

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.

When you register online you may be given the option to receive information from Elys by post, e-mail or telephone, about products, promotions or special offers which we feel may be of interest to you. In the event that you do not wish to be contacted for such purposes, ensure that you tick the appropriate box as you go through the registration process. You may unsubscribe from our contact list at any time by replying to a promotional e-mail with the word “unsubscribe” in the subject line, by e-mailing us via the contact us link on the website, or by telephoning us on 020 8739 0503 between 9am and 5.30pm, Monday to Friday.

Your Personal Information may be disclosed to other businesses within http://www.elyswimbledon.co.uk/ and to reputable third parties who will help process your registration. http://www.elyswimbledon.co.uk/ requires all such third parties to treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation from time to time in place. We will not release your Personal Information to any company outside of Elys for mailing or marketing purposes.

You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so.

When entering any of our contests or prize draws, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or prize draw, you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Website. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use Cookies to keep track of your current session and to personalise your experience. If you do not accept Cookies you will be unable to use this Website. Click here for more information on selecting or deselecting ‘Cookies’. Please check back frequently to see any updates or changes to our privacy policy. Questions regarding this Policy should be directed to the administrative Head Office of Elys as follows: Marketing Department Morleys Stores Group Elys 16 St Georges Road, Wimbledon, London, SW19 4DP

DESCRIPTION OF PRODUCTS

We will take all reasonable care to ensure that all details, descriptions and prices of Products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information including Product Descriptions appearing on this Website at a particular time may not always reflect the position exactly at the moment you are online. We can only confirm the price of a Product when you physically attend the store on the day on which you intend to make the purchase.

ELYS GIFT CARDS & PROMOTIONAL DISCOUNTS

Elys Gift Cards

Elys Gift Cards can be exchanged for goods within Elys Department Store only. They cannot be used over the telephone.

Gift cards may not be exchanged for cash and cannot be used to discharge indebtedness on any account or credit card issued by Elys, nor may they be used for the purchase either directly or indirectly of any financial product or service, including Elys Gift Cards.

Gift cards are void if the perforated tear-off area has been removed. Your Gift Card will expire after 24 months of consecutive non-use and the balance will be cancelled. If your gift cards become accidentally damaged, please contact Customer Services.

Elys Digital Gift card

Treat them to the gift of Elys. Redeemable ONLINE only. An Elys DIGITAL gift card gives your lucky recipient the choice to shop thousands of brands and collections across our famous Fashion, Beauty and Home departments. 

Simply email the "Elys Wimbledon gift card" we send you to your chosen recipient and add your gift note then. Gift cards expire after 2 years. 

The Elys Digital Gift Card can not currently be used in-store. ​

To check your balance please contact Concierge: 020 8946 9191

Alternatively you can save your Gift Card in your Apple wallet to view your balance.

Promotional discounts

Coupons, discounts and promotional discount codes offered by Elys are valid only for use as part of a purchase made in store, unless otherwise stated. Such promotional discounts are not valid for use on telephone orders.

For Clarins Terms & Conditions please click here

For Lancome Terms & Conditions please click here

For Molton Brown Terms & Conditions please click here

For L'Occitane Terms & Conditions please click here

For Sisley Terms & Conditions please click here

For Ashley & Co Terms & Conditions please click here

Ralph Lauren Home Sale up to 30% off: From 30th September  2021- 17th October 2021 get up to 30% off selected styles on Ralph Lauren Home online. No Code required.

Le Creuset up to 30% off: From 30th September 2021 - 17th October 2021 get up to 30% off selected styles on Le Creuset online. No code required.

Autumn Sale up to 50% off: From 16th September 2021 - 17th October 2021 get up to 50% off selected lines. No code required.

Dermalogica Gift with Purchase: From 7th October 2021 - 31st October 2021 receive a complimentary Multi Masking Kit when you purchase any 3 Dermalogica products. No Code required.

Newsletter Sign Up Offer: Limit to one use per customer. Sign up via our pop up to receive your discount code. Excludes Dyson, Sage, Swyft, Gift Cards & Dom Perignon. Online Only

Welcome Back Offer: Limit to one use per customer. Excludes Dyson, Sage, Swyft, all Gift Cards & Dom Perignon. Online Only

GridMums Discount: Limit to one use per customer. Excludes Dyson, Sage, Swyft, all Gift Cards & Dom Perignon. Online Only

SW18 Discount: Limit to one use per customerExcludes Dyson, Sage, Swyft, all Gift Cards & Dom Perignon. Online Only

Wimbledon Mum Discount: Limit to one use per customer. Excludes Dyson, Sage, Swyft, all Gift Cards & Dom Perignon. Online Only

Discretionary Goodwill DiscountsLimit to one use per customer. Excludes Dyson, Sage, Swyft, all Gift Cards & Dom Perignon

Neom Gift with Purchase: Receive a complimentary Real Luxury Travel Candle (worth £16) when you spend £30 or more on Neom. No code needed. Offer valid from 18/10/21 whilst stocks last.

LK Bennett Sale: Enjoy up to 50% off select LK Bennett lines. Offer valid from 21st October 2021 while stocks last. No code need. 

Magimix: Free Spiral Expert. Offer valid from 15th October 2021- 2nd December 2021. View full T's & C's here 

Christmas Shopping Event: Offer runs from 3-4th November 2021. For full T's & C's click here

Black Friday: Discount valid from Thursday 25th to Monday 29th November 2021. Discount will automatically be applied. All lines will be marked with discounted prices. Offers will be available online & In-store subject to availability. Offers available across selected Beauty, Home, Mens, Womens, toys & Gifts. Cannot be used in conjunction with our discount codes. Elys reserves the right to amend or cancel this offer at any time. 

Excluded from the promotion: Selected Toys, Selected Electricals, Selected Gifts, All Food & Alcohol Swyft & all Gift Cards. Other Exclusions may apply. The savings quoted are against R.R.P., Man. Rec. Price or our original price. 

Dartington Select: Enjoy £10 off Dartington Select Glasses. Discount automatically applied. No code needed. Valid from 2nd November 2021 - 24th December 2021. Whilst stocks last.

Samsonite: Enjoy up to 40% off Selected Samsonite Products. No code needed. Whilst stock last.

Percy & Reed: Receive a Dry Instant Volumising Spray 200ml when you purchase any Percy & Reed product. Limited to 1 per customer. No code needed. Valid from 04/11/21. Whilst stocks last.

Neom: Receive a 1 wick Se-Stress Neom candle when you spend £60 or more on Neom. Limited to 1 per customer. No code needed. Valid from 04/11/21. Whilst stocks last.

Dermalogica: Spend £85 on Dermalogica and get a free cracker filled with Dermalogica goodies. Spend £120 and receive Dermalogica goodies with a limited edition stone. Valid until 30/11/21 whilst stocks last. 

Hugo Boss: Receive a complimentary Hugo Boss weekender holdall with any Hugo Boss purchase. Valid from 12/11/2021. Whilst stocks last. 

Jimmy ChooReceive a complimentary Jimmy Choo weekender holdall with any Jimmy Choo purchase. Valid from 12/11/2021. Whilst stocks last.

Simply Home: Online Exclusive. 40% off Simply Home Cast Irons. Whilst stocks last.

Sisley: Spend £150 on Sisley and receive a FREE volume & shine kit. Offers runs from 19/11/21 until the 3/12/2021 whilst stocks last. 

Magimix: Redeem your free Magimix Gift when you purchase an eligible Magimix product here.  This exclusive offer runs from 3/12/2021 until 31/1/2022. Claims must be submitted no later than 14/2/2022. Claims will not be accepted for any appliances purchased before 3/12/2021 or after 31/1/2022. 

KitchenAid: Redeem your free KitchenAid Gift when you purchase an eligible KitchenAid product here. Offer runs between 1st December 2021 and 10th January 2022. 

Winter Sale: Winter Sale: Offers Valid until 30th January 2022. Discount will automatically be applied. All lines will be marked with discounted prices. Offers will be available online & In-store subject to availability. Offers available across selected Beauty, Home, Mens, Womens, toys, Gifts & Food & Drink. Can be used in conjunction with our discount codes. Elys reserves the right to amend or cancel this offer at any time. Exclusions may apply. The savings quoted are against R.R.P., Man. Rec. Price or our original price. 

Ralph Lauren Home Sale: Enjoy up to 50% off Selected lines. Offer valid until 23rd January 2022. *Whilst stocks last.  All lines will be marked with discount prices. Elys reserves the right to amend or cancel offers at any time.

Sale Further Reductions: Enjoy an additional 20% off selected fashion and home lines. Offer valid until the 30th January 2022. Discount code must be applied at checkout. Elys reserves the right to amend or cancel offers at any time.

Clarins Sample: Limited to one per customer. Whilst stocks last. Item automatically added to your cart. Elys reserves the right to amend or cancel this offer at any time.

Versace Sample: Offer valid from 14/03/22 Limited to one per customer. Whilst stocks last. Item automatically added to your cart. Elys reserves the right to amend or cancel this offer at any time.

Lancome Gift with Purchase: *Offer available when you purchase two or more Lancôme products, one to be skincare, in a single transaction at selected Lancôme counters in the UK from 18th February 2022 onwards. Please speak to an in-store advisor for promotion closing date. Gift comprises the following Lancôme products: Tonique Confort 200ml, La Vie Est Belle 4ml, Teint Idole Ultra Wear Foundation 5ml (complimentary shade matching available in store), Genifique Serum 7ml, Idole Mascara 2.5ml and a choice of either Absolue Soft Cream 15ml and Absolue Rich Cream 15ml or Hydra Zen Day and Night Creams 15ml. **Bonus Gift: Crème Mousse Confort 125ml, available with third Lancôme purchase in the same transaction. Choice of one gift per customer subject to availability, while stocks last.

Spring Mid-Season Sale: Offers available from 10th March 2022 until 18th April 2022. All lines will be marked with discounted prices. Offers will be available online & In-store subject to availability. Offers available across selected Beauty, Home, Mens & Womens. Can be used in conjunction with our discount codes online only. Elys reserves the right to amend or cancel this offer at any time. Exclusions may apply. The savings quoted are against R.R.P., Man. Rec. Price or our original price. 

Neom Gift with Purchase: Spend £30 on neom to receive a free Perfect Night Sleep Magnesium Body Butter 30ml worth £10. Valid from1st March – 31st March 2022 * whilst stocks last. Complimentary gift cannot be exchanged for another product/credit, any attempt to refund/exchange the item will be refused. No price adjustments or partial reimbursements will be made on previous purchases.

Tumi Points Promo: Available from 25th March - 19 April 2022. Online and in-store. Earn 10 Elys reward points for every £1 spent on Tumi. Points will automatically be added to your card if you are already an Elys Rewards Member. Want to earn points? Purchase any Tumi product between 25th March - 19th April 2022. A member of our team will be in touch to sign you up. 

Branded Linens Event: Enjoy 20% off selected Bed and Bath lines from Ralph Lauren, Lacoste, Hugo Boss. Offer valid from 25th March - 19th April 2022. Can be used in conjunction with our discount codes online only. Elys reserves the right to amend or cancel this offer at any time. Exclusions may apply. The savings quoted are against R.R.P., Man. Rec. Price or our original price. 

LEGO Offer: Enjoy up to 20% off selected LEGO lines. Offer valid from 1st April - 18th April 2022. Whilst stocks last. Elys reserves the right to amend or cancel this offer at any time. Exclusions may apply. The savings quoted are against R.R.P., Man. Rec. Price or our original price.

Google Shopping Offer: Enjoy 10% off your next order. Offer Valid from 4th April. Limit to one use per customer. Excludes Dyson, Sage, Swyft, all Gift Cards & Dom Perignon. Online Only. Elys reserves the right to amend or cancel this offer at any time. Exclusions may apply. The savings quoted are against R.R.P., Man. Rec. Price or our original price.

Clarins Gift with Purchase - Big Beauty Gift: Receive four beauty treats when you buy two recommended Clarins products, one to be skin care or foundation. Offer available when you buy two Clarins products, one to be skin care or foundation, in a single transaction at selected Clarins accounts. Qualifying product cannot include items from Clarins Pick & Love range. One gift per customer, while stocks last, choice subject to availability. Not to be used in conjunction with any other Clarins offer. Runs April 14 - April 30th 2022. 

Cuisinart: Up to 20% off Enjoy up to 20% off selected Cuisinart lines. Offer valid from 19th April - 24th April 2022. Whilst stocks last. Elys reserves the right to amend or cancel this offer at any time. Exclusions may apply. The savings quoted are against R.R.P., Man. Rec. Price or our original price.

Bobbi Brown Gift with Purchase: Receive a free Long-Wear Cream Shadow stick in Cashew when you spend £50 or more on Bobbi Brown. Offer Valid from 21st April 2022. Whilst stocks last. Elys reserves the right to amend or cancel this offer at any time. Exclusions may apply. *T's & C's Apply

Bobbi Brown sample: Limited to one per customer. Whilst stocks last. Item automatically added to your cart. Elys reserves the right to amend or cancel this offer at any time.

Estee Lauder Sample: Limited to one per customer. Whilst stocks last. Item automatically added to your cart. Elys reserves the right to amend or cancel this offer at any time. 

Estee Lauder Gift with Purchase: Receive a 7-piece gift set worth £80 when you spend £70 on Estee Lauder. Offer Valid from 6th May 2022. Whilst stocks last. Elys reserves the right to amend or cancel this offer at any time. Exclusions may apply. *T's & C's Apply

Le Creuset 2 Mills for £45: Buy 2 mills for £45. Offer Valid from 6th May 2022 - 30th June 2022. Whilst stocks last. Elys reserves the right to amend or cancel this offer at any time. Exclusions may apply. *T's & C's Apply

Le Creuset 10% off: Spend £100 on Le Creuset 

Le Creuset Competition: Win £482 worth of Le Creuset! The competition runs from 8/05/22 at 12pm to 15/05/22 at midnight. The prize consists of winning £482 worth of the Le Creuset. We reserve the right to change products subject to availability. No cash alternative and the prize is non transferable and non refundable. To enter the competition either sign up for email OR if you are already signed up like and tag our instagram post. There will be 1 winner. No restrictions on the number of entries. The winner will be selected at random. The winner will be notified via a DM via Morleys Stores Group official Instagram accounts or via email and the winner will receive their prize within 30 days. Open to UK Residents only. We are Morleys Stores Group Limited, 4 St George's Road, Wimbledon, SW19 4DP. 

This promotion is in no way sponsored, endorsed, administered by, or associated with Instagram and they cannot be held responsible for this promotion. By entering this contest, you agree to a complete release of Instagram from any or all liability in connection with this contest.
This prize draw is open to UK residents only.
Entrants must ensure their Instagram account is not private in order for us to be able to see their entry. Employees connected with this promotion from Morleys Stores or any companies or agencies directly connected with the creation and administration of this promotion or their families are not permitted to enter. Anyone found to be a third party supplier will automatically forfeit the prize and a redraw will take place. No purchase is necessary to enter this prize draw.
The decision of Elys is final and no correspondence will be entered into. Entry instructions and prize descriptions form part of these terms and conditions. The prize is as stated, non-negotiable, non-transferable and is subject to availability. The promoter reserves the right (a) to substitute prizes of equal or alternative value and (b) in exceptional circumstances to amend or foreclose the promotion without notice. Your statutory rights remain unaffected.

Beauty Event - 12th - 15th May 2022

Offers on purchases on selected brands as marked by Elys. Running from the 12th May 2022 until the 15th May 2022 whilst stocks last. Elys reserves the right to amend or cancel this offer at any time. Exclusions may apply.

GENERAL INTELLECTUAL PROPERTY AND RIGHT TO USE

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors. You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

Compliance with laws

The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website.

Limitation of liability

While we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied in relation to its accuracy. The Website is provided on an “as is” and “as available” basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.

We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights.

We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for:

– any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or

– any loss of goodwill or reputation; or – any special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions.

– Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.

Severance

If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.

Waiver

No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

Survival

Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

Entire agreement

These Conditions govern our relationship with you. Any changes to these Conditions must be in writing and signed by both parties. In this way, we can avoid any problems surrounding what Elys and you are expected to do. You confirm that, in agreeing to accept the Conditions, you have not relied on any representation save insofar as the same has expressly been made a term of these Conditions and you agree that you shall have no remedy in respect of any representation. Your Statutory Rights are not affected by these terms and conditions. Nothing in this Clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the Conditions.

Law

The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.

Contact

The registered company address is Morleys of Brixton, 472-488 Brixton Road, Brixton, London SW9 8EH